How should a licensee handle disclosure of potential adverse events to patients?

• A. Never disclose adverse events to patients.
• B. Conceal adverse events to protect business.
• C. Only disclose adverse events if they involve malpractice.
• D. Be honest and provide information about adverse events that affect care and outcomes.

Answer: (D)

Honesty and transparency with patients about adverse events are essential for patient safety and informed decision-making. When an adverse event could affect a patient’s care or outcomes, it’s the duty of the licensee to share clear, understandable information about what happened, how it may impact them, and what steps are being taken to prevent recurrence. This respects the patient’s autonomy—giving them a real opportunity to understand their situation, weigh options, and participate in decisions about their care. It also supports trust and quality improvement, since openness invites questions, reduces confusion, and demonstrates accountability. In practice, disclose promptly and compassionately, explain the impact on current and future care, outline corrective actions, provide next steps or options, offer written materials, and document the conversation. Concealment or disclosure only in limited circumstances undermines patient rights and can erode trust and safety.