How does TBCE handle complaints against licensees?

• A. TBCE investigates, may hold hearings, and imposes sanctions as appropriate.
• B. TBCE automatically suspends licenses on complaint
• C. TBCE delegates all complaints to county authorities
• D. TBCE issues only a warning without any further action

Answer: (A)

When a complaint is filed, TBCE begins an impartial investigation to determine what occurred. If there’s enough evidence, the board may hold a formal disciplinary hearing where the licensee can present evidence and be heard. After reviewing the record, TBCE can impose sanctions as appropriate, ranging from warnings or corrective actions to probation, suspension, or revocation of the license, and may require additional conditions like education or monitoring. This process ensures action is based on evidence and due process rather than automatic penalties. It isn’t done by automatically suspending licenses, nor is it delegated entirely to county authorities, and it isn’t limited to warnings without further action.